It’s the first day of the Fall 2013 Maison & Objet show in Paris. The title of this article is “Day 0”, which is what I call the first day of any trip when you crossed the pond by jet. We left beautiful Santa Barbra at 9:25 AM on Wednesday morning… and arrived Paris Charles de Gaulle at about 9:30 … Read More
New York Now 2013 ( New York International Gift Show)
New York Market next week! August in New York… and, yes it’s in Manhattan and unfortunately not in The Hamptons. Same Market, new name: The New York International Gift Show has changed its name to “NY Now 365.” We’re here to see the latest and greatest, and News flash…there is no hot flash… it’s 82 degrees in Manhattan, in August! … Read More
HIGH POINT FURNITURE MARKET, High Point, NC: Day 3
Here’s a photo of the daily chaos we’re a part of each morning in front of the International Home Furnishings Mart building in High Point, NC. I just thought you should see the action! Rugs, rugs, everywhere! The two most important categories at this show are the Ikat patterns (Ikat is a dyeing technique used to pattern textiles that … Read More
NEW YORK INTERNATIONAL GIFT FAIR: Day Three
On Day 3, we had a renewed enthusiasm because we finished up our orders and confirmed others before leaving the Piers for good, to head over to the largest building of all, the Jacob Javitz Center. While the Javitz Center is the largest venue for the NYIGF, it’s the least important to our stores. Vendors who specialize in our areas … Read More
Artist Adam Silverman at Cabana Home, Santa Barbara
ADAM SILVERMAN at Cabana Home, Santa Barbara Adam Silverman “New Pots” is part of an on-going sequence of exhibitions organized by Edward Cella Art + Architecture in collaboration with Cabana Home, Santa Barbara Through January 14th, 2012 Adam Silverman was born in NY, raised in Connecticut and educated at The Rhode Island School of Design, from which he holds a … Read More
Saturday morning Coffee and Artist Talk by Sculptor Michael Whiting
Birdie (2009), as it hoisted into place by crane, into the Palm Court at Cabana Home – Santa Barbara. Steel with Automotive Paint Finish, 96 x 96 x 48 in Please join Cabana Home and Edward Cella Art + Architecture for Saturday morning Coffee and Artist Talk with Sculptor Michael Whiting. Saturday, January 22nd, 10:30 AM Cabana Home, in collaboration … Read More
CABANA HOME "Salon" benefits Planned Parenthood of Santa Barbara
Cabana Home presented their second ever ‘salon’ event at their flagship store in Santa Barbara, CA. The evening benefitted Planned Parenthood of Santa Barbara. The event was hosted by Steve & Caroline Thompson, the design team behind Cabana Home in Santa Barbara. 40 guests were welcomed to their home furnishings studio for a “European-style Salon.” In their commitment to refined … Read More
CUSTOMER SERVICE: Epilogue (for now)
I received an interesting email regarding customers abusing a stores generous Return Policy. I thought to myself, “Who would ever do that?” Then I thought to myself, “Have I ever abused a stores Return Policy?” Let me think for a moment…have I, ever? EVER?Yes, I think I have.Egads! The truth.But how…when…whose?I think it was probably a return to Target, before they got so … Read More
CUSTOMER SERVICE: Part III
CUSTOMER SERVICE: Part III Oh, my gosh! Had I known how many people would contact me about the lack of customer service in this world, I would have written this series long ago! Is customer service dead? I think not! There’s even a “Dummie” book on the subject, Customer Service for Dummies? Customer service will never be dead as long … Read More
CUSTOMER SERVICE: Part II
CUSTOMER SERVICE: Part II Expectations for Customer Service (and Life)! I want to address the concept of a “customer having the same experience” every time they visit a Starbucks store, and let’s look at the components of that experience as it relates to our expectations. Now, I think expectations are resentments waiting to happen. How so? Well first it means … Read More